Please read our FAQ before sending us a message.
Frequently Asked Questions
When you click on a product, you will see a size guide next to the product description. It shows the lengths and widths for each size. If you still have questions about fitting or your size, feel free to send us a message – we are happy to assist you!
We accept American Express, Apple Pay, IDeal, Klarna Maestro, MasterCard and Visa.
Standard shipments usually take 1-3 business days to arrive. International shipments (Europe) normally take 3-7 business days to arrive.
Our orders will be shipped by DHL.
Returning a product is simple. If you want to return an item, just follow these steps:
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Contact Us: If you wish to return an item, get in touch with Asample within 14 days of receiving your order. We will assist you with the return process.
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Original Condition: Make sure the product is in its original condition, unworn, and with all tags still attached.
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Packaging: Repack the item securely in its original packaging to prevent any damage during transit.
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Shipping: Send the package back to us using a shipping service of your choice.
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Refund/Exchange: Once we receive the item and inspect its condition, we’ll process your refund or exchange as requested.
We value your satisfaction and aim to make the return process as smooth as possible. If you have any questions or need further assistance, feel free to reach out to us.
Shipping charges are not refundable. Shipping back is at the customers’ own costs.
Unfortunately, we can not cancel placed orders. Please read our conditions carefully.