TERMS & CONDITIONS

By using our services, you agree to follow these Terms and Conditions. You also confirm that you can give ASAMPLE the rights mentioned in these Terms and Conditions and that you will obey them.

Please read the Terms and Conditions carefully. When you use any current or future ASAMPLE services you will be subject to these guidelines. 

SHIPPING

We strive to process and ship your orders in a timely manner. However, please note that shipping times may vary depending on your location. Orders in the Netherlands will be delivered within 1-3 business days, international orders within Europe will be delivered within 3-7 business days. Our shipments are handled by the shipping service DHL. Once your package is shipped, you will receive a track & trace number via email.

Please note: ASAMPLE is not responsible for any delays or issues that may arise during the shipping process. Once the package is handed over to the shipping carrier, it is beyond our control. Any additional shipping fees, such as customs duties or import taxes, are the responsibility of the customer.

RETURN POLICY

We want you to be satisfied with your purchase. If you wish to return an item, please contact our customer support within 14 days of receiving your order. We kindly ask that the product is in its original condition, unworn, unwashed and with all tags still attached before you return the product. The costs of the return shipment will not be refunded by ASAMPLE.

If you received a damaged or a wrong product, please contact us as soon as possible and we will assist you in resolving the issue.

Please note: items purchased during a sale or promotion are not eligible for return. However, if you require a different size, we can offer an exchange if the desired size is available.

SECURITY

At ASAMPLE, we prioritize the security of your personal information and transactions.. We use trusted payment companies that prioritize the safety of your transactions. Rest assured that your personal information is handled with care and protected from unauthorized access. We follow strict privacy policy to ensure a secure shopping experience. If you have any questions or concerns about the security of your personal information or payments, feel free to contact us.

CUSTOMER SERVICE

If you have any questions, please contact us. We will help you as soon as possible.

Email: info@asample.nl

KVK: 90567722

BTW: NL865366020B01

BANK: NL75 INGB 0103 9239 85